Dear Valued Customers,

 

As the impact of the Corona virus (COVID-19) is continuing to impact people and countries around the world, we want to let you know that Dyhydromatics will remain open. While our top priority will always be the health and safety of employees, valued customers and communities, we are encouraging our employees to follow CDC and local health recommendations like frequent hand washing, social distancing, and staying home if they are feeling ill. Dyhydromatics is executing pre-established business continuity plans and we are confident in our ability to ensure delivery of seamless service and support during these challenging times.

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We've increased our remote support capabilities, while at the same time maintaining our strong field service capabilities. With this in mind,

 

• Our phones will still be answered.

• Emails and other electronic communication will continue to be responded to in a timely manner.

• We will continue to manufacture parts for customer orders.

• Parts and Machines will continue to be shipped out.

• Our Field Service Engineers will continue to provide on-site support while adhering to our customers' policies and procedures when visiting their facilities.

 

We understand the challenges that everyone is facing at this time however Dyhydromatics will be here to support our customers in any way we can.

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Kind Regards,

David Hunter

President and CEO